Travel | Taking You Forward, Inc.

Taking You Forward, Inc. | Travel

Why Travel Companies Should Partner with a Travel Management BPO

For most companies and even corporate travel agencies, travel management is not a core competency for reasons that:

It’s time-consuming and involves a lot of paperwork.
It requires industry knowledge and skills to handle travel, and the lack thereof will cost money and worse, lives.
It doesn’t directly concern travelers.
Moreover, it doesn’t bring money to […]

By |July 7th, 2016|Travel|0 Comments

A Travel Company Must Partner With A Management Expert

For most companies and even corporate travel agencies, travel management is not a core competency for these reasons:

It’s time-consuming and involves a lot of paperwork.
It requires industry knowledge and skills to handle travel, and the lack thereof will cost money and worse, lives.
It doesn’t directly concern travelers.
Moreover, it doesn’t bring money to the business.

The burden […]

By |September 21st, 2015|Travel|0 Comments

Outsourcing Hotel Bookings Is a 5-Star Move

Successful hotels know that the quality of customer service in hotels should be beyond reproach. They pride themselves on the myriad of services they do exceptionally well (e.g. hotel booking) to keep the hotel running smoothly. An establishment that offers rest, tranquility and recreation is actually quite busy behind the scenes. You’d be surprised at all the […]

By |August 14th, 2015|Travel|0 Comments

Outsourcing Elevates Your Airline Customer Service to First Class

For several years now, airline companies have been outsourcing some of their non-core operations such as IT support, finance processes, and more notably, airline customer service.

Though some critics have argued against outsourcing operations because of the risk of reduced quality of service and potential customer dissatisfaction, more and more companies are choosing to work with […]

By |July 3rd, 2015|Travel|0 Comments

Delight More Tourists By Outsourcing Your Travel Booking

All travelers want a comfortable, smooth and hassle-free experience (e.g. travel booking) whether they are on a business trip or going on vacation.  The easiest way for them to achieve this is by hiring the services of travel agencies.

Travel agencies then transact with customers smoothly and calmly while a lot of coordination is taking place […]

By |June 12th, 2015|Travel|0 Comments

Treat Your Train Passengers with Great Customer Service

By Outsourcing to a Call Center

Regardless of which continent you’re living in, travelling by train can be a pleasant experience, be it a short or long trip. Train travel offers you something not found by travelling in other means of transportation:  A unique view of the majestic sceneries as your train passes by plains, hills, […]

By |May 8th, 2015|Travel|0 Comments

Call Centers Boost Airline Customer Service

The airline industry is no stranger to economic pressures, having gone through one crisis after another: Fuel price increases, viral disease outbreaks, terrorism, and an ailing global economy. So in response to these unwanted and unwelcomed challenges, airlines are thinking of strategies to lower operating costs and to create a more efficient and flexible operating […]

By |April 30th, 2015|Travel|0 Comments

BPO Companies Keep Car Rental Agencies Rolling

Can a car rental firm enjoy the many benefits of business process outsourcing (BPO)? Of course! BPO companies can surely give a lot of benefits to different businesses.

In some ways, outsourcing is the fuel for the car rental business. As service stations provide gas and service to motorists, BPO companies provide streamlined business processes to […]

By |April 20th, 2015|Travel|0 Comments

Delegate Hotel Back Office Processing to your Outsourcing Partner

If you’re a business owner or a manager, you know how important it is to delegate some of the tedious tasks. Repetitive tasks, such as data encoding and filing of documents, are best assigned to your staff so you can focus on your main tasks.

The same holds true for the hotel business. You manage concurrently […]

By |February 27th, 2015|Travel|0 Comments

Outsourcing Drives Better Online Hotel Booking

Outsourcing is not a new thing to the hospitality industry. For many hotels, it’s an answer to get the financing they desperately need to fund their improvement projects in the hopes of attracting more guests. By handing over a number of business functions to business process outsourcing (BPO) companies, hotel proprietors or managers can now […]

By |February 26th, 2015|Travel|0 Comments