Outbound services pertain to calls made to customers who have questions and concerns regarding a product or service they purchased. Outbound services also include payment (overdues on payments), and account (changes and updates of customer’s account) inquiries by agents, as well as add-on selling and cross-selling.
Our unparalleled outbound services guarantee the retaining and strengthening of relationships with your customers. Our agents are trained to proactively engage with customers and leads. We always value your customers’ trust and loyalty.