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Weekly BPO News: February 14-17, 2017

Feb 14 – The Engineering Services Outsourcing (ESO) market in the Asia Pacific region is forecast to post 25.5% compounded annual growth rate during the period 2016-2020, according to a report released by 360 Market Updates, which noted that engineering services in the Asia Pacific region remain dynamic and fast-evolving areas of the global outsourcing industry.



ESO, which […]

By |February 23rd, 2017|BPO News|0 Comments

Accenture to Acquire VeriSign Unit

Accenture has further augmented its existing Cyber Defense Services with its acquisition of VeriSign’s cyber security division, the iDefense Security Intelligence Services. The said division specialises in cyber intelligence related to vulnerabilities, malicious code and global threats to organisations.


iDefense’s capabilities will be integrated into Accenture’s adversary simulation, threat hunting and incident response services. Accenture […]

By |February 10th, 2017|BPO News|0 Comments

BPO to Take up the Bulk of the Philippines’ Employment Market

The accelerated expansion plans of business process outsourcing (BPO) firms will trigger demand for additional workforce, and according to Philippine-based job search engine Kalibrr, the BPO sector will account for the bulk of the employment market in the country.


Since its official launch in 2015, most of Kalibrr’s hires have been for the BPO industry, […]

By |February 9th, 2017|BPO News|0 Comments

ASEAN ICT Market to be Worth USD48bn by 2019

A recent study conducted by International Data Corp (IDC) and commissioned by the Malaysia Digital Economy Corporation (MDEC) has forecasted that the ASEAN ICT Market will be worth USD48bn by 2019. Despite the attractive growth prospects, the study noted that many companies have yet to fully capitalise on the immense potential of the market.


Still, […]

By |February 7th, 2017|BPO News|0 Comments

Megaworld Says US BPOs Unlikely to Leave

Property developer Megaworld Corp said American business process outsourcing (BPO) companies are unlikely to exit the Philippines just because of US President Donald Trump’s tough rhetoric. As with other experts, Megaworld Corp senior vice president Kevin Tan said cheap labor cost in the Philippines will be hard for American companies to resist.


He also believes that […]

By |February 7th, 2017|BPO News|0 Comments

Weekly BPO News: January 24-26, 2017

Jan. 24 – The People Management Association of the Philippines (PMAP) said certain industries will not be able to survive if the government implements a ban on contractualization. PMAP said it supports the government’s initiative to end contractualization, but stressed that construction and business process outsourcing (BPO) will still need to hire contractual workers.


PMAP […]

By |February 5th, 2017|BPO News|0 Comments

BPO Sector to Drive Consumption Growth in the Philippines

Global professional service firm KPMG expects the growth of the Philippine economy to continue to be consumer-driven. KPMG Chairman and CEO Roberto Manabat said fueling consumption is the sustained growth of the country’s business process outsourcing (BPO) sector.


Manabat dismissed the possibility of US companies pulling out their operations in the country due to the […]

By |February 3rd, 2017|BPO News|0 Comments

Total Digital Spending Market to Reach USD150bn by 2020

Zinnov Management Consulting has forecast a strong growth for the market size of global digital spending by 2020. The firm estimates that total digital spending by retailers globally in 2016 reached USD70bn. The market size is expected to grow at over 20% per annum to reach USD150bn by 2020.


The projection was included in the […]

By |February 3rd, 2017|BPO News|0 Comments

More Japanese Firms Want to Enter Philippine Market

While concerns of an American pull-out persist, Japanese companies have expressed interest in entering the Philippine market, according to Mitsubishi UFJ Financial Group (MUFG). The Philippine’s robust business process outsourcing (BPO) sector and overseas remittances, as well as strong economic growth and heightened consumer spending have stirred the interest of Japanese firms to invest in […]

By |February 2nd, 2017|BPO News|0 Comments

IBPAP to Train 600 NegOcc College Teachers

About 600 college teachers in Negros Occidental will undergo training on the Service Management Program (SMP), a program of the Information Technology and Business Process Association of the Philippines (IBPAP), starting April. This was revealed by Jocell Batapa-Sigue, executive director of Bacolod-Negros Occidental Federation for Information and Communications Technology (BNEFIT).


Under the program, teachers will […]

By |February 1st, 2017|BPO News|0 Comments