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Cebu Eyes High-Value Investments in IT-BPO

Cebu wants to draw in high-value investments in the Information Technology and Business Process Management / Outsourcing (IT-BPO) industry this year. To achieve that, Cebu has to intensify its capacity to build manpower in 2017, according to Cebu Educational Development for Information Technology Inc (Cedfit) managing director Wilfredo Sa-a Jr.


The focus this year will be […]

By |January 3rd, 2017|BPO News|0 Comments

Cebu Business Leaders Upbeat on Local Economy

Leaders of Cebu’s business community are upbeat about the local economy in 2017 despite global headwinds and the uncertainties of the policies of the new US administration. A local business process outsourcing (BPO) authority discussed the prospect of more jobs while officials of different chambers of commerce spoke of thriving micro, small and medium enterprises.


Cebu […]

By |January 2nd, 2017|BPO News|0 Comments

Cebu’s BPO Generates 20,000 New Jobs This Year

The National Economic Development Authority (Neda) said Cebu’s business process outsourcing (BPO) sector was expected to generate additional 20,000 new jobs this year. That would mean Cebu will have at least 140,000 BPO workers. Neda 7 director Efren Carreon said BPO continues to be one of Cebu’s key drivers and is expected to continue to […]

By |December 30th, 2016|BPO News|0 Comments

Global Data Analytics Outsourcing Market Could Hit USD6bn by 2023

The rapid expansion of exponential data is likely to drive the global data analytics outsourcing market to reach over USD6bn by 2023. According to a report released by Global Market Insights, about 30% of the global data analytics outsourcing market will be taken up by the banking, financial services, and insurance (BFSI) sector, as more […]

By |December 27th, 2016|BPO News|0 Comments

BPO Boosts Consumer Spending in Cebu

Cebu’s retail sector is forecast to continue experiencing growth in 2017, thanks to Metro Cebu’s booming business process outsourcing (BPO) sector. Philippine Retailers’ Association (PRA) Cebu president Robert Go said remittances from overseas Filipinos and the revenues, as well as jobs, generated in the BPO sector are primarily boosting consumer spending in Cebu.


Household final consumption […]

By |December 27th, 2016|BPO News|0 Comments

Cagayan de Oro to Host National ICT Summit

Cagayan de Oro City, one of the ‘Next Wave Cities’ will be hosting the 9th staging of the National ICT Summit next year. On the agenda for the 9th ICT Summit will be implementing programs in the countryside in close coordination with the new Department of Information & Communication Technology (DICT).


According to Stephanie Caragos, Cagayan […]

By |December 23rd, 2016|BPO News|0 Comments

Low-skilled BPO Jobs to Drop 28% in Six Years – CCAP

The Contact Center Association of the Philippines (CCAP) forecasts low-skilled business process outsourcing (BPO) jobs will decline 28% in the next six years. With the decline comes the rise of mid-skilled and high-skilled tasks, which are expected to grow by 7% and 48%, respectively.


The expected transition underpins the local industry’s efforts to refocus towards high-value […]

By |December 23rd, 2016|BPO News|0 Comments

BPO Investments Continue to Flourish in Davao

The Davao City Chamber of Commerce and Industry Inc (DCCCII) has reported that business process outsourcing (BPO) and real estate investments have continued to flourish in the city this year.


A number of multi-purpose buildings have commenced construction in the city, with most of the buildings being rented out by BPO companies, said DCCCII president Bonifacio […]

By |December 22nd, 2016|BPO News|0 Comments

BPM as a Service Forecast to Grow Nearly 40% Until 2019

A new report released by Wise Guy Consultants forecasts that the global Business Process Management (BPM) as a Service sector will grow at a compounded annual growth rate of 37.18% over the period 2014-2019. BPM as a service refers to business processes integrated with cloud services such as SaaS, PaaS, and IaaS.


Among the market drivers […]

By |December 21st, 2016|BPO News|0 Comments

Global Healthcare BPO Market Forecast to Grow 5.32% Until 2019

A report released by Technavio has forecast that the global healthcare business process outsourcing (BPO) market will grow at a compounded annual growth rate of 5.32% over the period 2014-2019. The report said the global healthcare BPO market comprises F&A BPO, HR BPO and CRM BPO. Technavio said the healthcare space has been witnessing the […]

By |December 21st, 2016|BPO News|0 Comments