Finally, you’ve come to your senses. You’re now convinced that outsourcing is the best cost-saving strategy for your business. So, where should you outsource? Consider the Philippines, a top call center destination.

Here are some reasons why it’s more fun to outsource in the Philippines.

  • Rich language and culture. The Philippines has a unique blend of Spanish, American, and Filipino cultures. Filipinos can easily adapt to foreign culture, food, fashion, and business practices, most especially those of the U.S. as evidenced by the daily lifestyles of ordinary Filipinos. Filipinos speak  with a natural, neutral English accent which is easily understood by westerners. The country earned the top BEI (Business English Index) score for two consecutive years in 2012 and 2013, making it the world’s best country in Business English proficiency.
  • Stable infrastructure. The Philippines has the necessary infrastructure to sustain any type or size of business, particularly Small and Medium-sized Enterprises (SME). Transportation isn’t a problem since there are many modes of transportation. Telecommunications services are secured by several established Telecommunications companies. The Philippines is home to three of the largest 10 malls in the world, while the 4th largest mall in the world is opening in September 2015. Construction expanded by 21.9 percent in the last quarter of 2014. This produces plenty of office space for an incoming call center in the Philippines.
  • Booming economy. With a 6.9 percent gross domestic product (GDP) growth in the last quarter of 2014, the Philippines has the second fastest growing economy in Asia behind China. The Philippines belongs to the top 40 largest economies in the world for 2013 as listed by the United Nations, International Monetary Fund, and World Bank. The economy is doing well, making it favorable for new investments, especially for emerging SME services.
  • Supportive government. The Philippine government supports the outsourcing industry; furthermore, the government offers fiscal and non-fiscal incentives to foreign investors. The BPO industry is flourishing to the extent that the country was named as the Call Center Capital of the World. 30% of the country’s graduates are employable in call centers. An estimated 100,000 call center agents will be added in 2015, totaling to about 790,000 agents. To meet the workforce demand, the government conducts free call center trainings and offers college scholarships to deserving students.
  • Balanced work and leisure. The Philippines is the ultimate place for work-life balance. Unwind at a wide selection of tourist destinations where you’ll enjoy year-round festivals, beaches, natural wonders, breathtaking views, and many rounds of Karaoke. Head out to White Beach in Boracay, Aklan, hailed as the best beach in Asia during the 2015 Traveler’s Choice Awards. Explore the Underground River National Park in Puerto Princesa, Palawan, one of the New 7 Wonders of Nature. Are you a shopaholic? The Philippines has recently emerged as the shopping brand haven in Asia.
  • Awesome people. Filipinos are world-famous for their hospitality. They are warm, friendly, smiling, courteous, and hard-working. Their indomitable fighting spirit enables them to rise up amidst adversities. They are great artists and athletes, like Lea Salonga and Manny Pacquiao. Filipinos are also successful entrepreneurs. In fact, 12 Filipinos landed in the recent Forbes’ 2015 Billionaires’ List. Most of all, Filipinos are devoted workers who can be trusted to produce quality work on time. Filipinos are the best in providing customer service solutions.

The Philippines is indeed an interesting and fun place to live and work. It holds a promise of hope and prosperity for anyone who spends time in this amazing country. Many companies have come and remained bountiful. So what are you waiting for? Call us now at Taking You Forward. It’s more fun to outsource in the Philippines!