BPO Won’t Survive Without Contractualization – PMAP
PMAP Labor Policy Reforms and Industrial Relations Committee chair Winston Cruz said the government should provide leeway for both the BPO and the construction industries to employ more during peak seasons and then freely let the workers go when they are no longer needed.
BPO Demand to Boost Online Hiring in the Philippines
The government’s push to create new jobs is also expected to boost online hiring in the country in 2017. The Duterte administration plans to create at least 1.2 million new jobs each year until 2022. Modi added that companies are warming up their engines for the new fiscal year, which could result in a rise in demand for fresh talent.
ING Sees Local Outsourcing Revenues Slowing
ING said BPO revenue growth could slow down to mid-single digits in the coming years. Including information technology and other outsourcing revenues, total revenues from the BPO industry in 2015 were estimated at USD22bn. Through September 2016, revenue growth was 10.9%, according to ING Bank Asia chief economist Tim Condon.
Australia Eyes More BPO Investments in the Philippines
Australian companies also do not consider investment opportunities in the Philippines to be limited to basic call-center-type BPOs, but also th country offers more technical and knowledge-based ones. Telstra and Canva are examples of major companies and start-ups in Australia that are looking to increase their footprint in the Philippines, Journet said.
Government Moves to Attract More US Healthcare BPO Investments
The roadshow will be undertaken in collaboration with the US-based Philippine Trade and Investment Centers and is the second US roadshow for the industry since last year. Trade Undersecretary for Industry Promotion Nora Terrado said in a statement that the road show this year will continue building up interest gained from the first roadshow and it will have four stops in New York, Florida, Texas and California.