Local BPO Industry to Bring in USD24bn in Revenue By End of 2017

Reports indicate that there are about a hundred international firms in talks with Philippine BPOs as they look to outsource their services, not just in Metro Manila, but also in tier 2 and tier 3 cities such as Cebu, Davao and Iloilo, where new opportunities are emerging.
The Philippines Pushes for Stronger Cybersecurity in BPO Industry

He also pointed out that poor cybersecurity in the BPO industry may result in customers and investors withdrawing altogether from the Philippines, resulting in unemployment for millions of local BPO workers.
PMAXGlobal Cebu to Hire 500 More People

PMAX Global vice president for global strategy Michael Johnson disclosed that they decided to open in Cebu because of the availability of a well-educated and well-trained workforce as well as the availability of the right infrastructure that will support their planned growth. Johnson said they are looking for medical professionals who have clinical exposures including nurses for their medical coding services.
IBPAP to Come Up with Position Paper on Tax Reform

The first set of measures proposed by the Department of Finance-sponsored tax reform program includes the removal of value added tax (VAT) exemption on BPO sales and imports. Contact Center Association of the Philippines (CCAP) president Jojo Uligan has said that the planned rationalization of fiscal incentives has caused jitters to run through the CCAP member companies.
Free Public WiFi Bill to Make Internet Available to All Filipinos

Recto said the bill does not only mandate the installation of free Internet access in public places and offices nationwide, but also requires Internet access to be fast with a 2-Mbps speed. Recto said that the bill will also promote fairer competition and will bar unfair business practices.
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