Global Healthcare BPO Revenue to Hit USD7bn in 2018

HealthcareMar 15 - The global healthcare business process outsourcing (BPO) market is forecast to grow between 8% and 10% until 2018 and to post revenues of USD7bn in 2018, according to Everest Global Inc (EGI). In a forum in New York, EGI added that the healthcare sector of the BPO industry will require a global workforce of 48,000 to 50,000 full-time employees.


The company also stressed that the Philippines is now the preferred offshore location for clinical healthcare business process services in the world. The overwhelming availability of local medical talent buoys the country’s popularity as a healthcare BPO destination.

BPOs Remain Top Source of Fresh Graduate Jobs

Fresh Graduates PhilippinesMar 15 – About 60% of fresh graduate jobs in the Philippines are offered by business process outsourcing (BPO) companies, according to a recent Fresh Graduates Report released by


The country’s BPO industry took the lion’s share of the available employment opportunities for fresh graduates even as law, healthcare and journalism have overtaken IT as the top payers for fresh graduates. In terms of fresh graduate jobs offered, BPO is followed by retail and real estate, which accounted for 2% and 1.5% of total jobs available, respectively, according to the report.

IT-BPM Jobs Support Higher Employment in Central Visayas

Department of Labor and Employment (DOLE) 7 director Exequiel SarcaugaMar 16 – Central Visayas, particularly Cebu, continues to post an unemployment rate lower than the national average, according to figures released by the Philippine Statistics Authority (PSA). The unemployment rate in the region was at 4.6% in January 2017, lower than the 6.6% national average.


Department of Labor and Employment (DOLE) 7 director Exequiel Sarcauga attributed the latest development to many factors, including the region’s ability to generate employment opportunities. Sarcauga said the prevailing in-demand jobs in the region are from the services sector including those in hotels, restaurants, and the information technology-business process management (IT-BPM) sector.

ASEAN-China Tourism Cooperation to Boost PH BPO Sector

ASEAN-China Tourism CooperationMar 17 – Philippine President Rodrigo Duterte said the tourism cooperation between the Association of Southeast Asian Nations (ASEAN) and China could boost growth in the business process outsourcing (BPO) sector of the Philippines. In a message read by Tourism Secretary Wanda Corazaon Tulfo-Teo, Duterte said tourism remains a top priority because it will benefit more people.

He said tourism could boost the Philippines’ trade export, agriculture, transportation, logistics and BPO sectors. China is emerging as one of the preferred destinations for the outsourcing industry. ASEAN member economies include the Philippines, Singapore, Vietnam, Brunei Darussalam, Laos, Cambodia, Vietnam, Malaysia, Myanmar and Indonesia. The Philippines is currently the rotating chairman of the ASEAN.

ICC Officers to be Inducted in June

CCCI President Melanie NgMar 17 – The newly elected officers of the Innovation Council of Cebu (ICC) are set to be inducted in June in time for the celebration of the Cebu Business Month. The ICC was formed by the Cebu Chamber of Commerce and Industry (CCCI) in collaboration with the Department of Trade and Industry 7.


The council will support the innovation industry of Cebu, according to CCCI President Melanie Ng. The idea was to gather all information and communications technology (ICT) players together, considering that the industry is an economic driver of Cebu, Ng added. Around 20 local ICT players, representing different industry sub-sectors, form the ICC’s executive board.