About 600 college teachers in Negros Occidental will undergo training on the Service Management Program (SMP), a program of the Information Technology and Business Process Association of the Philippines (IBPAP), starting April. This was revealed by Jocell Batapa-Sigue, executive director of Bacolod-Negros Occidental Federation for Information and Communications Technology (BNEFIT).
Under the program, teachers will be trained mainly on advanced skills in business communication and service management. The training is part of BNEFIT’s efforts to address the talent supply requirement gap in the local ICT-BPO sector. The program can indirectly benefit 30,000 individuals as each teacher can cater to at least 50 students, said Batapa-Sigue.