global_healthcare_bpo_market_forecast_to_grow_until-_2019A report released by Technavio has forecast that the global healthcare business process outsourcing (BPO) market will grow at a compounded annual growth rate of 5.32% over the period 2014-2019. The report said the global healthcare BPO market comprises F&A BPO, HR BPO and CRM BPO. Technavio said the healthcare space has been witnessing the adoption of BPO services due to proven benefits, such as cost reduction, improved patient care services and staff efficiency.


The report identifies the Americas, Asia Pacific, and EMEA as key regions for healthcare BPO while the key vendors are Accenture, Cognizant, Genpact, IBM, TCS, Wipro, and Xerox. The Technavio report was prepared based on an in-depth market analysis, with inputs from industry experts.