Welcome To Taking You Forward
Know More About Us
Throughout Brad’s vast experience in working in different industries, he has recognized a major shortcoming – that most of management’s business time is spent working “in” the business and not working “on” the business. As a consequence, companies limit their growth expansion.
Using his proficiency in managing thousands of personnel and implementing modern information system technologies, Brad founded his own call center and outsourcing firm called Taking You Forward, Inc. in December 2008 in the Philippines.
With Brad as our forward-thinking and methodical leader, Taking You Forward is backed up by more than 500 top-notch employees. We are a collection of professionals with varied skills sets – Sales Agents, Technical Support Representatives, Customer Service Agents, Web Developers, Graphic Artists, and Content Writers – just to name a few. From a one-man business, Taking You Forward has grown into a multi-million dollar enterprise after operating for half a decade.
We Can Move You Forward
What is our competitive edge over other BPO providers?
- We can deliver world-class outsourcing services with systematic Western Executive Management.
- We have professionals who are highly-competent, university educated, licensed/registered in their respective fields, and with exceptional fluency in the English language.
- We have a very approachable and open-minded CEO.
- We operate with a family-oriented culture where everybody genuinely takes care of each other.
- We can provide you with a complete business package solution – from the hiring process to payroll, accounting, inventory, bookkeeping, and human resources management.
Taking You Forward – Moving your business onward!
Above all the passion to deliver world-class excellent customer service, the drive to grow as a company, and the commitment to give our employees the chance to grow professionally, Taking You Forward is a company that loves and cares for the community. Through our Corporate Social Responsibility (CSR) activities, Taking You Forward inspires employees to volunteer and participate in community outreach activities held annually every 3rd quarter of the year. Through generous donations, we distribute food, clothing, and school supplies to the less fortunate children of the Cebu Hope Center Inc. (June 2012), Pari-an Drop-in Center (September 2012), Children of Asia Center – Philippines (June 2013), and Kythe Foundations Inc. in Perpetual Succor Hospital (September 2014).
Taking You Forward is up-to-date with the latest industry trends by actively participating in organizations, such as the Contact Centers Association of the Philippines (CCAP), Business Processing Association of the Philippines (BPA/P), People Management Association of the Philippines (PMAP), and Australian – New Zealand Chamber of Commerce Philippines (ANZCHAM). Also, we have created a partnership with Microsoft Philippines, The Sauce (the only centralized newswire service for BPO information in the Asia Pacific region) and Cebu Educational Development Foundation for Information Technology (Cedf-it). Our industry involvement and partnerships allow us to sustain service excellence through innovations and technology integration.
We diligently practice Transparency, Honesty, and Integrity in all of our dealings. With Taking You Forward, your business is in good hands – No Hidden Charges. No Hidden Provisions. No Surprises.
As our name implies, Taking You Forward is genuinely committed to take you forward towards your company’s growth and prosperity.
We envision becoming the best BPO provider in the Philippines by delivering world-class outsourcing services. We aim to establish a company that rewards excellence and is known for high standards in quality and innovation within the global scene. Our goal is to provide good investment returns for our shareholders and business partners.