About TYF

Taking You Forward is a 24/7 call center & outsourcing company located in Mandaue City, Cebu, Philippines.

Business Process Outsourcing (BPO) Provider Taking You Forward is a fast-growing call center in the Philippines that offers expertise in providing outsourcing services for business operations.  We are passionate in assisting you to work ON your business rather than IN your business.  We make outsourcing your competitive advantage. Learn More >

Services

We offer the best voice (inbound/outbound), non-voice (back-office processes), and other business process outsourcing (BPO) services that we can personalize according to your unique business requirements.

We offer inbound & outbound call center and BPO services as well as non-voice services that cover a wide range of solutions for your specific business needs.  Our state-of-the-art infrastructure allows us to provide your business with uninterrupted 24/7 quality service.  Outsource with us and stay ahead of your competition. Learn More >

Our CEO

Brad Norman, our founder and CEO, is an innovative and forward-thinking entrepreneur with a mission of assisting business-owners to work ON their business rather than IN their business.
Back in 2009, serial entrepreneur Brad Norman founded Taking You Forward, Inc.  With an engineering and military background, Brad transferred these disciplines to the call center operations floor.  Brad’s vision is to transform Taking You Forward into one of the best BPO and call center companies in the Philippines. Learn More >

No Hidden Charges. No Hidden Fees. No Surprises.

“We practice Transparency, Honesty, and Integrity in all of our dealings at all times.”


What Our Clients Say

“I’m just glad thinking that all our problems will now be passed on to you and we can now focus on growing the business”
Sales Manager, Home Cleaning Services
“Taking you Forward’s dedication towards our campaign has been paramount to our success. Their responsiveness, transparency, and willingness to increase our performance have greatly assisted our business. We wholeheartedly recommend their services to anyone who requires inbound or outbound agents.”
Customer Service Manager, DRTV Campaign
“Taking You Forward has delivered an outstanding job for our company by helping our customers across the globe and increased number of transactions. TYF is our valued partner as they provide quality interaction with customers which leads an excellent customer experience and improved results.”
Overseas Business Manager, Car Sales Campaign