Taking You Forward is a dynamic BPO Service Provider and Call Center in the Philippines.
We work with You and Grow with You.

About TYF

Taking You Forward is a 24/7 call center & outsourcing company located in Mandaue City, Cebu, Philippines.

Taking You Forward, Inc. is a fast-growing call center in the Philippines. We position ourselves to be the premier call center in Cebu. We are the experts in providing outsourcing services for business operations. We are passionate about helping you grow your business by providing you with world-class professionals, such as virtual assistants in the Philippines. Learn More >


We offer the best voice (inbound/outbound), non-voice (back-office processes), and other business process outsourcing (BPO) services that we can personalize according to your unique business requirements.

We make outsourcing your competitive advantage. We offer inbound & outbound call center services in addition to non-voice services. We have a wide range of solutions to meet your specific business needs and state-of-the-art infrastructure to provide your business with uninterrupted, 24/7 quality service. Outsource with us, a great call center, and stay ahead of your competition. Learn More >


Brad Norman, our founder and CEO, is an innovative and forward-thinking entrepreneur with a mission of assisting business-owners to work ON their business rather than IN their business.

Back in 2009, serial entrepreneur Brad Norman founded Taking You Forward, Inc. With an engineering and military background, Brad transferred these disciplines to the call center operations floor. Brad envisions Taking You Forward, Inc. as a top outbound and inbound call center in the Philippines and one of the best BPO companies. Learn More >

No Hidden Charges. No Hidden Fees. No Surprises.

“We practice Transparency, Honesty, and Integrity in all of our dealings at all times.”

What Our Clients Say

“I’m just glad thinking that all our problems will now be passed on to you and we can now focus on growing the business”
Sales Manager, Home Cleaning Services
“Taking you Forward’s dedication towards our campaign has been paramount to our success. Their responsiveness, transparency, and willingness to increase our performance have greatly assisted our business. We wholeheartedly recommend their services to anyone who requires inbound or outbound agents.”
Customer Service Manager, DRTV Campaign
“Taking You Forward has delivered an outstanding job for our company by helping our customers across the globe and increased number of transactions. TYF is our valued partner as they provide quality interaction with customers which leads an excellent customer experience and improved results.”
Overseas Business Manager, Car Sales Campaign